Privacy Policy

This Privacy Policy describes how SportsGround.ca (“we”, “us”, “our”) collects, uses, discloses, and safeguards personal information when you use our website and related services (the “Service”). It also explains your rights and choices. By using the Service, you agree to the practices described here.

Interpretation and Definitions

Interpretation

Headings are for convenience only and do not affect meaning. Words in the singular include the plural and vice versa.

Definitions

For this Privacy Policy:

• Account means a profile you create to access owner tools or manage listings.
• Company, we, us, or our means SportsGround.ca.
• Cookies are small files placed on your device to remember settings and activity.
• Country refers to Canada.
• Device means any internet-enabled device (computer, phone, tablet).
• Personal Information (or “personal data”) means information about an identifiable individual.
• Service means the Website and features, including directories and owner tools.
• Service Provider means a third party that processes data for us (hosting, analytics, ads, support).
• Usage Data means information automatically collected when you use the Service (e.g., browser, pages viewed).
• Website means https://sportsground.ca and related pages.
• You means the individual using the Service, or the organization you represent.

What We Collect

Personal Information You Provide

• Contact details (name, email, phone-optional)
• Account credentials (name, email; hashed passwords)
• Listing details (venue name, address, amenities, photos, links)
• Communications (messages, support requests, feedback)
• User-generated content (reviews, images you upload)

Information Collected Automatically

• Usage Data (IP address, browser/OS, device identifiers, pages visited, timestamps, referrers)
• Approximate location derived from IP (city/province level, when available)
• Cookie and similar identifiers (see “Cookies & Tracking”)

We do not intentionally collect sensitive categories of data. Please avoid submitting information that is not relevant to listing or using the Service.

How We Use Information

• Provide, operate, and secure the Service
• Create and manage Accounts and venue listings
• Respond to messages, support requests, and edit suggestions
• Analyze usage to improve features and performance
• Prevent fraud, abuse, and security incidents
• Show and measure advertising or promotional content (where permitted)
• Comply with legal obligations and enforce our terms

Legal Bases (where applicable)

• Consent (e.g., marketing preferences, optional cookies)
• Performance of a contract (providing owner tools and listings)
• Legitimate interests (site analytics, security, product improvement)
• Compliance with law (records, requests from authorities)

Cookies & Tracking Technologies

We use Cookies, local storage, pixels, and similar tools to remember preferences, keep sessions secure, measure traffic, and support advertising. Types include:

• Essential (required for login, navigation, security)
• Analytics (aggregate usage and performance insights)
• Advertising (ad personalization, frequency capping, measurement)

You can control Cookies in your browser settings. Ad personalisation choices are available at adssettings.google.com. For more detail, see our Cookie Policy.

Sharing & Disclosures

• Service Providers: hosting, analytics, advertising, email, and security vendors process data on our behalf under agreements.
• Business Partners: when you interact with a venue’s listing, we may share necessary details or direct you to the venue’s site.
• Legal & Safety: to comply with laws, respond to lawful requests, protect rights, prevent fraud, and ensure safety.
• Business Transfers: in connection with a merger, acquisition, or asset sale, data may be transferred.
• Public Content: information you choose to make public (e.g., reviews, photos) may be visible to other users.

We do not sell personal information. Where “sale” or “share” has a specific meaning under certain laws (e.g., CPRA), you may exercise related opt-out rights (see “Your Rights”).

Retention

We keep personal information only as long as needed for the purposes outlined above or as required by law. Usage Data is typically retained for a shorter period unless needed for security, legal, or product improvement purposes.

International Transfers

Your information may be stored or processed outside your province or outside Canada. We take steps to ensure appropriate safeguards and contractual protections consistent with applicable laws.

Security

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights & Choices

Canada (PIPEDA & provincial laws, incl. Québec Law 25)

• Access and obtain a copy of your personal information
• Request correction/updates
• Withdraw consent (where processing is based on consent)
• Ask about our use of automated decision-making (if applicable)

EU/EEA/UK (GDPR/UK GDPR)

• Access, rectification, erasure, restriction, and portability
• Object to processing based on legitimate interests
• Withdraw consent at any time without affecting prior processing
• Lodge a complaint with a supervisory authority

California (CPRA)

• Know what categories of personal information we collect and why
• Access, correct, and delete personal information (subject to exceptions)
• Opt out of “sale” or “sharing” for cross-context behavioral advertising
• Limit use/disclosure of sensitive personal information (if collected)

To make a request, contact us using the details below. We may need to verify your identity.

Children’s Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can delete it.

Advertising & Third-Party Policies

We may work with advertising and analytics partners that set their own Cookies and collect information directly from your browser. Their practices are governed by their policies. Review their notices for details and opt-out options.

Logs & Diagnostics

We maintain standard server and application logs (e.g., IP, user agent, referrer) for security, diagnostics, and performance. These are not used to identify you except where necessary for security or legal reasons.

Links to Other Sites

Our Service may contain links to third-party websites or services. We are not responsible for their content, practices, or privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and post the new version. Material changes may be communicated through the Service.

Contact Us

To ask questions, make a request, or contact our privacy lead:
📧 [email protected]

If you reside in Québec and wish to contact our person in charge of personal information, use the same email and include “Québec privacy request” in the subject line.